Cannot login to backend after updating Base URL

Magento 2
1

Hi Craig, hi guys,

I have just replaced my server ip address with my domain name and I can’t log in back to the site :confused:

The site is loading nicely showing the domain name in the browser bar but I can’t access the admin panel.

Please advise.

Regards,
Pawel

2

Hi,

I created a new users via ssh and I can access the site parrked on the domaine.
Strangly I coun’t acceess the site with my credentials for the server IP address.

Maybe this is normal procedure to create new users for a dmoaine name and users for server IP address won’t work any more.

Anyway I fixted it.
Please coment the post when you find time so I know a bit more.
Thank you.

Regards,
Pawel

3

It’s typical that after changing your Base URL that your cookies get confused. A good way to test these scenarios is attempting to log in using your browser Incognito. If it works, they clear your cookies.

4

Hi Craig,

Thank you for your prompt reply and I hope are are better.
I tried to use incognito but it didn’t help.

I just created new users instead. It is working now but i spotted that magento don’t send me pasword remingers. I leave it for now and revisit it in the future.

Reards,
Pawel

5

Thanks - I’m getting there slowly. Maybe back on my feet in a few weeks.

I can’t say I’ve ever come across an issue where updating the Base URL effected users logging in (aside from the cookies tip I mentioned). And I’ve had to update Base URLs quite a few times when I setup Dev Servers for my team (e.g. one.example.com, two.example.com). If you ever look into it again, please keep me posted on what you find.